Customer Support Advisor

JR United Kingdom; Swindon; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading manufacturing business near Royston seeks a Customer Support Advisor to handle customer inquiries and manage diaries. This full-time permanent role emphasizes problem-solving and teamwork, requiring candidates to have strong communication skills and geographical knowledge of the UK.

Qualifications

• Excellent problem-solving skills required.
• Strong work ethic and desire for diverse role.
• Diary management skills and calm phone manner.

Responsibilities

• Answer customer enquiries via phone and email.
• Process orders and liaise with warehouse.
• Provide exceptional customer service.

Skills

Problem-solving

Diary management

Geographical knowledge of the UK

Team player

Calm and professional telephone manner

Job description

Social network you want to login/join with:

Customer Support Advisor, Swindon, Wiltshire

Client: Eclectic Recruitment Ltd

Location: Swindon, Wiltshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Our client is a successful manufacturing business on the outskirts of Royston. Due to their continued growth, they are looking for a Customer Support Advisor to join their team on a full-time, permanent basis.

Main duties will include:

• Answering customer enquiries via phone and email
• Providing exceptional customer service to customers
• Diary management for sales reps
• Processing orders
• Liaising with the warehouse and third-party suppliers
• Answering queries quickly and efficiently

The successful candidate will have:

• Excellent problem-solving skills
• A strong work ethic and a desire to engage in a varied role
• Diary management skills
• Good geographical knowledge of the UK
• Enthusiastic team player
• Calm and professional telephone manner

Please contact Emma ASAP if this looks like your next role or apply via the advert!

We endeavour to reply to every candidate, every time. If you haven’t heard back within 10 days, please understand that you have been unsuccessful for this position or it has been filled. Feel free to call the office or send an email to discuss other potential positions.