Customer Support Admin Apprentice

Getting In Limited; Bristol; On-site; GBP 12,000 - 18,000; Full time

Job summary

A leading company in the water solutions sector is offering a Customer Support Admin Apprentice position in Bristol. This role involves handling customer contacts, managing payments, and supporting various administrative tasks while gaining valuable experience through a Level 3 Business Administrator Apprenticeship.

Responsibilities

• Handle incoming internal and external customer contacts (phone calls, emails, webforms).
• Manage and record customer payments.
• Onboard new customers and organise operational jobs.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Team working

Initiative

Job description

The job description provides a comprehensive overview of the Customer Support Admin Apprentice role, including responsibilities, employer information, location, training, and skills required. However, it can be improved in terms of formatting and clarity.

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Customer Support Admin Apprentice

Apply From: 26/05/2025

Learning Provider

Delivered by HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

Employer

House of Clive (Hair & Beauty) Limited

Vacancy Description

• Handle incoming internal and external customer contacts (phone calls, emails, webforms, cases, system alerts)
• Handle outbound calling (debt management, external liaison with third parties, regulators, and contractors)
• Complaint handling
• Managing and recording customer payments
• Maintaining customer records
• Working with other areas of the business when needed
• Onboarding new customers
• Organising ad hoc operational jobs as required
• GDPR administration
• Other admin duties as requested

Key Details

Vacancy Title: Customer Support Admin Apprentice

Employer Description: Albion Water provides cost-effective, efficient, and innovative water solutions for housing developments and household customers throughout England and Wales. Established in 1999, it is licensed by Ofwat and aims to offer a higher level of service with a focus on sustainability and environmental benefits.

Vacancy Location

15a Colston Street, Bristol BS1 5AP

Wage Frequency

Custom

Number of Vacancies

2

Vacancy Reference Number

1000322346

Key Dates

• Apply From: 26/05/2025
• Closing Date For Applications: 01/07/2025 23:59
• Possible Start Date: 15/07/2025

Training

Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship, including Functional Skills if required. Regular workshops are held every 2 weeks, both online and in Bristol City Centre, with 1-2-1 tutoring and reviews to support your progress.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative

Apply Now