Customer Success Pro – QuickBooks UK (Hybrid)

Foundever; Kingston; Hybrid; GBP 25,201 - 30,802; Full time

Benefits offered by this job

Salary advance scheme

Hybrid working opportunities post-prob

Job summary

Foundever® and Intuit are recruiting a Customer Success Expert at our Kingston upon Thames location, a short walk from the town centre. You’ll provide software and sales support to accountants, small business owners, and self‑employed users of QuickBooks UK.

Join a team that values outstanding customer experiences, cross‑functional collaboration, and professional growth. Permanent full‑time role, 37.5 hours, salary £28,002 per year, with hybrid opportunities after probation.

Qualifications

• Experience working in a contact centre.
• Strong communication and active listening skills.
• Ability to identify up- and cross-selling opportunities.

Responsibilities

• Provide software and sales support to accountants, small business owners, and self-employed users of QuickBooks UK.
• Deliver outstanding customer experiences and reduce customer friction.
• Represent Foundever® and Intuit values in customer interactions.

Skills

Customer-obsessed

Growth-oriented

Excellent communicator

Active listener

Problem solver

Adaptability

Team player

Job description

Foundever® and Intuit are recruiting a Customer Success Expert at our Kingston upon Thames location, a short walk from the town centre. You’ll provide software and sales support to accountants, small business owners, and self‑employed users of QuickBooks UK.

Join a team that values outstanding customer experiences, cross‑functional collaboration, and professional growth. Permanent full‑time role, 37.5 hours, salary £28,002 per year, with hybrid opportunities after probation.