Customer Success Manager (Retail Media) at AI AdTech SaaS Platform

JR United Kingdom; Slough; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading AI AdTech SaaS company in Slough is seeking an experienced Customer Success Manager to drive success for global brands in retail media. The role requires expertise in optimizing marketing campaigns across major platforms like Amazon and data-driven decision making. Competitive compensation includes bonuses and extensive benefits.

Benefits

Bonus and share options

Extensive benefits

Qualifications

• Proven Retail Media/Commerce expert, confident working with high-value global brands.
• Experience across full Amazon Ads suite is highly beneficial.
• Highly strategic, comfortable managing and developing relationships with senior stakeholders.
• Data-driven with strong attention to detail.

Responsibilities

• Build and optimize successful marketing campaigns across Amazon, Walmart, etc.
• Utilize digital marketing analytics to interpret campaign trends and make performance recommendations.
• Identify new marketing opportunities to optimize brand awareness and drive sales.

Skills

Retail Media expertise

Experience with Amazon Ads

Data analysis and interpretation

Stakeholder management

Job description

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Customer Success Manager (Retail Media) at AI AdTech SaaS Platform, slough

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Client:

Grey Matter Recruitment

Location:

slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

26.08.2025

Expiry Date:

10.10.2025

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Job Description:

Exciting opportunity for an experience Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as the continue to scale their Retail Media specialist team.

The Company

• $100m in funding by top VCs
• Manage $8B annually in media spend
• Power digital marketing campaigns in more than 190 countries
• Work with half of the Fortune 50 and all the top 10 Global Ad agency networks
• Bonus, share options and extensive benefits

The Role

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands.

• Build and optimize successful marketing campaigns across Amazon, Walmart, etc
• Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients’ KPIs
• Identify new marketing opportunities to optimize brand awareness and drive sales

Desired Skills & Requirements

• Proven Retail Media/Commerce expert, confident working with high-value global brands
• Experience across full Amazon Ads suite highly beneficial
• Highly strategic, comfortable managing and developing relationships with senior stakeholders
• Data-driven with strong attention to detail