Customer Success Manager (AdOps)

Verve Group; London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading advertising technological company is seeking a Customer Success Manager (AdOps) in London. This hybrid role involves managing advertiser accounts, optimizing campaigns, and providing analytical support to clients. Join a multicultural team and benefit from a dynamic work environment while enhancing your skills through diverse training opportunities.

Benefits

3 Wellness days per year

Yearly training budget

Employee Shares Purchase Plan

Work and Travel Program

Employee Referral Bonus

Qualifications

• 3-5 years of experience in Ad Operations or Campaign Management.
• Familiarity with Mobile Advertising Technology and key metrics.
• Ability to analyze complex data sets and communicate insights.

Responsibilities

• Manage existing accounts with end-to-end responsibility.
• Analyze and optimize programmatic campaigns.
• Build strong relationships with advertisers.

Skills

Problem-solving

Analytical skills

Interpersonal skills

Job description

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Customer Success Manager (AdOps), London

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Client:

Verve Group

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

fc2aa45c27c2

Job Views:

4

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

Who We Are

Verve Group has created a more efficient and privacy-focused way to buy and monetize advertising. Verve Group is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 13 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve Group’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Verve Group is a subsidiary of Media and Games Invest (MGI). Learn more at .

Dataseat (now part of Verve Group) was founded in 2019 by two industry veterans who wanted to solve some of the biggest challenges in the industry: giving app developers and agencies the tools to take programmatic advertising in-house, with complete control and transparency, and leverage programmatic as a strategic advantage. The company provides a Bidder or DSP as a service to App marketers to in-house programmatic media buying for user acquisition and re-engagement as well as SDKs for gaming companies to use for cross promo and direct deals. Learn more at .

This position will be based in London as a hybrid model (three days per week in the office).

WhoYouAre

Do you know all the nooks and crannies of online advertisement campaigns? Would you like to expand your analytical knowledge with client-facing skills? Then, this is your exciting opportunity to learn from our industry experts and grow together with our Customer Success team! You will be working with our most strategically forward-thinking clients managing complex relationships to deliver growth for both Dataseat and our advertisers.

What You Will Do

Manage existing accounts with end-to-end responsibility

Analyze, monitor, optimize, and improve programmatic campaigns

Manage and grow a large book of mobile advertiser accounts

Build and further develop strong long-term relationships with our advertisers

Become a trusted advisor for our advertisers and help mobile marketers to achieve their goals

Analyze and match Dataseat advertising solutions to customers’ needs

Provide educational resources and support for advertisers

Create status reports, performance analyses, and forecasts

Stay up-to-date on industry trends, companies, and opportunities

Execute in a fast-paced, constantly changing, team environment

What YouWillBring

3-5 years of experience in a similar role, minimum 1 year of which with hands-on experience in Ad Operations, Campaign Management.

Familiarity with Mobile Advertising Technology, key metrics, key stakeholders in the ecosystem

Problem-solving and data-driven mindset, being proactive in improving processes and tools

Ability to analyze, extract, and clearly communicate insights from complex data sets

Must enjoy working collaboratively across multiple teams, as well as speaking directly to clients

Good interpersonal and persuasive skills across all levels

What We Offer

Join one of the top privacy-first omnichannel ad platforms and gaming companies

Be part of a multicultural team (55+ nationalities) that is bringing advertising to the next level

Benefit from working with some of the most experienced professionals in our industry and constantly grow with us

You will learn and evolve in an empowering environment characterized by entrepreneurial actions

Responsibility, independence, and an opportunity to participate in projects that have a significant impact on Verve Group’s success

3 Wellness days per year to help you maintain your well-being (in Q1, Q2 and Q3 after min. 90 days of employment)

Enhance your professional skills with a yearly training budget and improve your language skills through German and/or English classes.

Work and Travel Program (monthly raffle after 2 years of employment)

We are happy to build a great team together and we appreciate your help through our Employee Referral Bonus

Align your interests with the company's success and take part in our Employee Shares Purchase Plan

Additional benefits based on your location

Who We Are

Verve Group has created a more efficient and privacy-focused way to buy and monetize advertising. Verve Group is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 13 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve Group’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Verve Group is a subsidiary of Media and Games Invest (MGI). Learn more at .

Dataseat (now part of Verve Group) was founded in 2019 by two industry veterans who wanted to solve some of the biggest challenges in the industry: giving app developers and agencies the tools to take programmatic advertising in-house, with complete control and transparency, and leverage programmatic as a strategic advantage. The company provides a Bidder or DSP as a service to App marketers to in-house programmatic media buying for user acquisition and re-engagement as well as SDKs for gaming companies to use for cross promo and direct deals. Learn more at .

This position will be based in London as a hybrid model (three days per week in the office).

WhoYouAre

Do you know all the nooks and crannies of online advertisement campaigns? Would you like to expand your analytical knowledge with client-facing skills? Then, this is your exciting opportunity to learn from our industry experts and grow together with our Customer Success team! You will be working with our most strategically forward-thinking clients managing complex relationships to deliver growth for both Dataseat and our advertisers.

What You Will Do

Manage existing accounts with end-to-end responsibility

Analyze, monitor, optimize, and improve programmatic campaigns

Manage and grow a large book of mobile advertiser accounts

Build and further develop strong long-term relationships with our advertisers

Become a trusted advisor for our advertisers and help mobile marketers to achieve their goals

Analyze and match Dataseat advertising solutions to customers’ needs

Provide educational resources and support for advertisers

Create status reports, performance analyses, and forecasts

Stay up-to-date on industry trends, companies, and opportunities

Execute in a fast-paced, constantly changing, team environment

What YouWillBring

Excellent organizational, multitasking skills

3-5 years of experience in a similar role, minimum 1 year of which with hands-on experience in Ad Operations, Campaign Management.

Familiarity with Mobile Advertising Technology, key metrics, key stakeholders in the ecosystem

Problem-solving and data-driven mindset, being proactive in improving processes and tools

Ability to analyze, extract, and clearly communicate insights from complex data sets

Must enjoy working collaboratively across multiple teams, as well as speaking directly to clients

Good interpersonal and persuasive skills across all levels

What We Offer

Join one of the top privacy-first omnichannel ad platforms and gaming companies

Be part of a multicultural team (55+ nationalities) that is bringing advertising to the next level

Benefit from working with some of the most experienced professionals in our industry and constantly grow with us

You will learn and evolve in an empowering environment characterized by entrepreneurial actions

Responsibility, independence, and an opportunity to participate in projects that have a significant impact on Verve Group’s success

3 Wellness days per year to help you maintain your well-being (in Q1, Q2 and Q3 after min. 90 days of employment)

Enhance your professional skills with a yearly training budget and improve your language skills through German and/or English classes.

Work and Travel Program (monthly raffle after 2 years of employment)

We are happy to build a great team together and we appreciate your help through our Employee Referral Bonus

Align your interests with the company's success and take part in our Employee Shares Purchase Plan

Additional benefits based on your location

Verve Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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