Customer Success Engineer - Public Sector

3Search; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

3Search is seeking a Customer Success Engineer in post-sales to support public sector clients from its Value Consulting team in Central London. The role is hybrid, with 3 days in the office near the main train station.

You will consult with public sector organisations to drive data transformation using a state-of-the-art deep data engineering platform, applying a consulting mindset to deliver digital and data transformation.

Qualifications

• Experience advising public sector organisations or in a data platform environment.
• Ambitious and commercial mindset.
• Desire to drive state-of-the-art public sector innovation.

Responsibilities

• Help drive value from customers by consulting on technical solutions.
• Use your knowledge of data platforms and data architecture to drive optimum results.
• Develop an understanding of regulatory changes and risks to help customers bridge gaps.

Skills

Public sector consulting

Data platform knowledge

Data architecture

Consulting mindset

Job description

Customer Success Engineer | Post-Sales | Value Consulting

Hybrid 3 days in office (Central London - Main train station 2 minute walk)

About the company

This business is one of the UK's most successful tech vendors of the last 10 years. Data is the foundation of the AI age, and this scale up connects messy and disparate data, enabling smarter and faster decision making.

The scale up is due to reach $250m in ARR and that creates huge opportunity for anybody joining that they will receive meaningful progression and work with some of the most interesting organisations going through digital transformation.

One particular area of focus is the public sector, help extract and drive better value out of technology and data.

This role

You will consult with public sector organisations to drive organisational change to drive better decision making using this state of the art deep data engineering platform. The role will use a consultant mindset to drive digital and data transformation.

• From the point of onboarding, you were help drive value from customers helping consult on technical solutions for customers
• You will use your technical knowledge of data platforms and data architecture, to drive optimum results
• Develop an understanding of regulatory change and risks to ensure customers take advantage or bridge any gaps

You

• You will have advised customers in public sector before, either at a consultancy (ie Big 4), or another data engineering / data layer platform
• Be ambitious and be commercial
• Want to work in a business driving state of the art public sector innovation