Customer Services Advisor

URIS Group; Doncaster; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Employer pension 6%

Life Assurance 4x salary

Group Income Protection

Annual Leave

Flexible benefits

Learning & Development

Job summary

URIS Group, a growing insurance-focused employer, is seeking a Customer Services Advisor to join their team in Doncaster. You will deliver customer service with enthusiasm, using clear communication and active listening to support clients and colleagues.

The role offers development opportunities within the company and a supportive management structure. Benefits include a 6% employer pension contribution (employee 2%), generous annual leave, life assurance at 4x base salary, income protection,

Job description

Are you looking to join a fast paced, flexible, challenging business who are obsessed with caring about their people and customers? Where your skills and knowledge will be developed within a team who are passionate about what they do and where diversity is celebrated?

Then this is the role for you!

We offer much more than just a fantastic and inclusive culture with apprenticeships, bonus, participation in our annual Spotlight Awards, Community Trust and our recognition portal – Applause, all of this with a supportive management team.

What we are looking for from you is:

Enthusiastic and passionate in delivering excellent customer service.

That you posses effective communication and strong listening skills.

That you thrive on helping people .

Adaptable to different situations and are a strong decision maker.

That you are looking for real career progression

What we offer you!

We are a growing business that are focused on developing our team from within and the opportunities to progress within our company are vast. How you develop is up to you but we’ll make it our job to notice, nurture and support your ambitions. There are multiple opportunities to grow your skills and develop in the role.

You will also have access to wellbeing programs, sick pay and fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurant, PMI, healthcare cash plans etc.

Further benefits include:

• Employer pension contribution of 6% (providing you, the Employee provides 2%).
• Good work life balance - flexibility to suit you.
• Life Assurance at X4 of your base salary.
• Group Income Protection.
• Generous Annual Leave entitlement.
• Flexible benefits include, but not limited to, discounted gym memberships, restaurant discounts, PMI, healthcare cash plans etc.
• Learning & Development opportunities including study support options and apprenticeships.

#LI-SR1 Customer Services Advisor

The Company

Within the newly formed Uris Group (formerly Direct Group) we have worked hard to create a company culture that enhances the Employee experience and above all make it a place where our people matter.

There are lots of possibilities to explore within Uris Group across many avenues of the insurance sector and now is an exciting time to become a part of our community.

We believe in growing our own talent for the future and creating opportunities is what we do. #URIS