Customer Services Advisor

TN United Kingdom; Cheadle Hulme; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Services Advisor in Cheadle Hulme. This role is perfect for those passionate about motoring and cycling, offering a dynamic workplace with opportunities for career development. You will provide exceptional service, work on vehicles and bikes, and receive training to enhance your skills. Join a leading retailer in motoring services and electric mobility, where your contributions will make a difference. Embrace a rewarding career with diverse benefits and a supportive environment.

Benefits

Holiday

Pension

Discounts on Products

Life Assurance

Uniform

Employee Assistance Programs

Bike Schemes

Share Schemes

Wagestream

Health Plans

Qualifications

• Experience in delivering excellent customer service, preferably in retail.
• Proactive approach to customer needs.

Responsibilities

• Deliver high standards of service on customers’ vehicles and bikes.
• Provide fitting services including car parts and cycle building.

Skills

Customer Service

Retail Experience

Problem-Solving Skills

Sales Target Achievement

Job description

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Customer Services Advisor, Cheadle Hulme

Client: Halfords

Location: Cheadle Hulme, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: cdc824da0bdb

Job Views: 10

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

• Age 21+ £12.41 per hour
• Under 21 £10.20 per hour

Love all things motoring and cycling? Great with customers?

Your knack with customers and enthusiasm for cars and bikes is key to success. Experience in fitting car parts and cycle repair is ideal, but training is provided to develop your skills. You will be delivering high standards of service, working on customers’ vehicles and bikes, and providing fitting services including car parts, technology, cycle building, and servicing.

We help you develop practical problem-solving skills and efficiency. Retail experience is preferred, but relevant customer-focused sales experience is also valued.

We invest heavily in training to support your career development, whether in Retail or other areas within the Group.

We offer a wide range of rewards and benefits, including holiday, pension, discounts on products and services, life assurance, uniform, employee assistance programs, bike schemes, share schemes, Wagestream, and health plans.

To succeed, you should have:

• Experience in delivering excellent customer service, preferably in retail
• A proactive approach to customer needs
• Availability for rota work, including weekends

Preferred additional skills include:

• Knowledge of car parts fitting and cycle repair
• Experience in sales target achievement

Join us as we grow in motoring services and electric mobility. We are the UK's leading retailer in these sectors and offer a dynamic workplace. We encourage all qualified candidates to apply, embracing diversity and inclusion at Halfords.