Customer Services Administrator

Virtual Bridges; Mountain Ash; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Services Administrator to join their growing team. This full-time, permanent role offers the opportunity to engage with customers, manage sales orders, and support inventory processes. Ideal candidates will possess strong customer service and sales administration experience, coupled with excellent verbal communication skills. The company fosters a supportive environment that encourages professional growth and development, making it an exciting opportunity for those looking to advance their careers. If you are detail-oriented and passionate about delivering exceptional service, this position is perfect for you.

Benefits

Birthday off

Bonus scheme

Pension

Training and development - Progression opportunities

Qualifications

• Experience in customer services and sales administration is essential.
• Proficient in IT with a strong attention to detail.

Responsibilities

• Answer incoming calls and follow up on sales orders.
• Issue quotations and produce spending reports.

Skills

Customer Services Experience

Sales Admin Experience

IT proficiency

Attention to detail

Excellent verbal communication skills

Job description

Brook Street is working with a growing client seeking a Customer Services Administrator on a Full-Time, Permanent basis.

Main duties:

• To answer incoming calls and follow up sales orders.
• To issue quotations and produce spending reports.
• General data entry duties.
• To deal with inquiries through a variety of channels.
• To deal with sales order process efficiently.
• To support inventory and stock level take.

Knowledge, skills, abilities and experience:

Customer Services Experience

Sales Admin Experience

IT proficient

Attention to detail

Excellent verbal communication skills

Company Benefits:

• Birthday off
• Bonus scheme
• Pension
• Training and development - Progression opportunities

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.