Customer Service Team Member

Welcome Break; Charnock Richard; À distance; GBP 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

£1 meals on every shift

Overtime available

50% off onsite brands

My Welcome Break discounts

Incentive schemes

Clear progression to Store Management

Apprenticeship programmes

Holiday allowance

Cycle to Work

Free onsite parking

Uniform provided

Résumé du poste

Welcome Break is seeking a Cleaning/Facilities Team Member in Charnock Richard. Immediate start, full-time, evenings and weekends required, with a pay of up to £12.85 per hour and £1 meals on every shift. You’ll help customers, keep sites clean, and support a great on-the-move experience.

Join a friendly team with full training provided, progression opportunities, and benefits across onsite brands. Apply now for a busy, rewarding role on the move.

Qualifications

• Customer-focused with a friendly, welcoming attitude.
• Able to stay calm, organized and positive when busy.
• Enjoy helping people and delivering good service.
• Willing to learn new skills with full training provided.

Responsabilités

• Greet customers with a smile and assist them quickly.
• Keep seating areas, back-of-house, toilets clean throughout shifts.
• Follow food safety, hygiene and safety standards and report issues.

Connaissances

Customer service

Teamwork

Calm under pressure

Organised

Description du poste

Cleaning/Facilities Team Member
Welcome Break, Charnock Richard, Chorley, PR7 5LR (Motorway driving is not essential)

Immediate start available | Full‑time, must be fully flexible, includes evenings and weekends.
Earn up to £12.85 per hour, plus £1 meals on every shift

Looking for a role where you can stay busy, meet people, and make someone’s day a little easier?

As a Cleaning Team Member at Welcome Break, you’ll be the friendly face our customers see first. Whether you’re helping someone find what they need, or keeping the site looking its best, you’ll play a big part in delivering a great experience for our customers on the move.

This role could be a great fit if you:

• Enjoy helping people and delivering friendly, welcoming service
• Can keep calm, organised and positive when it gets busy
• Take pride in keeping things clean, safe and running smoothly
• Like working as part of a supportive team and are happy to learn new skills (full training provided)

What you’ll do:

• Welcome customers with a smile and help them quickly and confidently
• Keep the customer seating areas and back-of-house clean and tidy throughout your shift (including tables, counters, floors and toilets where required)
• Follow food safety, hygiene and health & safety standards, completing checks and cleaning tasks as trained, and escalating customer issues when needed

What you’ll get as a Customer Service Team Member at Welcome Break:

• £1 meals on every shift
• Immediate start available + overtime if you want it
• 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
• My Welcome Break discounts – savings at hundreds of retailers
• Incentive schemes to reward great performance
• Clear progression from Supervisor into Store Management
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows with service
• Cycle to Work scheme
• Free onsite parking
• Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.