Customer Service Supervisor

B&M Retail; Tullyvallen; On-site; GBP 15,000 - 20,000; Part time

Job summary

B&M Retail is hiring a Customer Service Supervisor for their team at The Damolly Retail Park, Newry. This part-time role involves supporting the cash office and leading a team to deliver exceptional service. Ideal candidates will have supervisory experience and a passion for retail.

Qualifications

• Experience supervising a team in retail.
• Strong numerical and problem-solving skills.
• Flexible and proactive attitude.

Responsibilities

• Support the Customer Service Manager in daily operations.
• Ensure high-quality customer service at cash and checkout areas.
• Merchandise store to enhance customer experience and sales.

Skills

Team Management

Customer Service

Numerical Skills

Problem Solving

Flexibility

Job description

B&M Retail Altnamachin, Northern Ireland, United Kingdom

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B&M Retail Altnamachin, Northern Ireland, United Kingdom

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We are currently recruiting for a Customer Service Supervisor to join our team at The Damolly Retail Park, Newry!

This is a permanent, part time role, working 20 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends.

As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!

You Will Also

• Be passionate about delivering exceptional customer service
• Ensure colleagues demonstrate the appropriate behaviours in the checkout area
• Provide colleagues with the appropriate skills and knowledge
• Be highly visible and approachable to customers and colleagues
• Operate and deliver processes that ensure the store meets all legal requirements
• Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
• Protect and safeguard the Company assets
  
  

Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!

It Is Essential That You Have The Following

• Experience supervising/managing a small team, in a fast paced retail environment
• Strong numerical and problem solving skills
• A flexible approach and a ‘can do’ attitude
• The ability to think on your feet
  
  

B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there really hasn’t been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless!

If you would like to join a great team in a fast paced, growing business, apply online today!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Retail

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