Customer Service & Store Support Champion (Flexible Hours)

Tesco Retail; Hexham; On-site; GBP 18,000 - 21,000; Part time

Job summary

Tesco Retail in the United Kingdom is seeking store colleagues to join an inclusive team. You’ll help keep customers at the centre of everything, gain new skills, and enjoy variety, teamwork, and daily challenges.

The role offers stability or growth with hours scheduled in advance and a guaranteed minimum of 12 hours per week. Pay starts at £13.28 per hour, rising to £14.55 in stores within the M25; some locations may offer additional payments.

Responsibilities

• Providing friendly, natural service and getting to know your customers
• Being confident with our products and services and offering help when needed
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance
• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• To build rapport so customers leave having had a great experience
• To use your initiative and make the right decisions for customers
• To work well in a team and communicate openly, having fun, and celebrating success

Job description

Tesco Retail in the United Kingdom is seeking store colleagues to join an inclusive team. You’ll help keep customers at the centre of everything, gain new skills, and enjoy variety, teamwork, and daily challenges.

The role offers stability or growth with hours scheduled in advance and a guaranteed minimum of 12 hours per week. Pay starts at £13.28 per hour, rising to £14.55 in stores within the M25; some locations may offer additional payments.