Customer Service Store Colleague — Flexible Hours + Benefits

Tesco; Bishop's Stortford; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working from day one

Colleague Clubcard discount

Wellbeing services

Life cover & pension

Cycle to work

Uniform provided

Job summary

Tesco Colleague role at Bishop's Stortford is a store-based position where you will help serve shoppers with pride and knowledge. You will join a diverse team, work across service, picking and replenishment areas, and be scheduled within the advertised availability windows.

The role includes a minimum of 16 guaranteed hours per week, with options for a 12-hour minimum if preferred. Colleagues benefit from a range of rewards including holidays starting at 20 days, a staff discount, wellbeing

Qualifications

• Passion for delivering great service and greeting customers
• Ability to build rapport with customers
• Teamwork and open communication
• Punctuality and being a brand ambassador
• Take initiative and make decisions for customers
• Respectful and inclusive attitude

Responsibilities

• Know your customers and serve them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Work across the store in our service, picking and replenishment areas where required.
• Put training into practice to work safely, effectively and serve customers brilliantly.
• Make decisions right for customers, delivering routines in store that meet needs at the right time.
• Participate in seasonal, community and charity events, creating an inclusive atmosphere.
• Be aware of store performance and contribute to service, sales, waste reduction and profit.
• Handle products with care to ensure they reach customers in good condition.
• Be yourself, live our values, and follow policies.
• Occasionally accept deliveries into the store.

Job description

Tesco Colleague role at Bishop's Stortford is a store-based position where you will help serve shoppers with pride and knowledge. You will join a diverse team, work across service, picking and replenishment areas, and be scheduled within the advertised availability windows.

The role includes a minimum of 16 guaranteed hours per week, with options for a 12-hour minimum if preferred. Colleagues benefit from a range of rewards including holidays starting at 20 days, a staff discount, wellbeing