Customer Service Star - Fast-Paced Café Team Member

Moto; Cherwell District; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Sick pay

Life assurance

Funding qualifications

Weekly pay

Job summary

Moto is hiring a Team Member at Cherwell Services, M40 Junction 10, Bicester, Oxfordshire. The role focuses on delivering Chopstix Asian cuisine and outstanding customer service while supporting a busy rest stop environment. Shifts vary between 10am and 10pm; 35 hours per week with weekly pay and strong development opportunities.

A discretionary annual bonus and staff discounts are offered. You will greet customers, take and process orders, prepare hot foods, maintain brand standards, assist in

Qualifications

• Experience in fast-paced customer-facing roles.
• Ability to greet customers warmly and manage orders efficiently.
• Willingness to work flexible shifts including weekends.

Responsibilities

• Greet customers with a warm and friendly welcome.
• Process orders and requests promptly and accurately.
• Produce hot food items throughout the day.
• Deliver brand standards and exceptional customer service.
• Resolve enquiries with a customer-centric approach.
• Replenish displays to maximise product availability.
• Keep workspace and store clean, tidy and welcoming.
• Collaborate with colleagues to promote teamwork.
• Create a memorable customer experience that encourages return visits.
• Assist in kitchen preparation for following day’s trade.

Skills

Customer service

Teamwork

Adaptability

Attention to detail

Job description

Moto is hiring a Team Member at Cherwell Services, M40 Junction 10, Bicester, Oxfordshire. The role focuses on delivering Chopstix Asian cuisine and outstanding customer service while supporting a busy rest stop environment. Shifts vary between 10am and 10pm; 35 hours per week with weekly pay and strong development opportunities.

A discretionary annual bonus and staff discounts are offered. You will greet customers, take and process orders, prepare hot foods, maintain brand standards, assist in