Customer Service & Sales Advisor

Monstera Talent; Kingston near Lewes; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Full training

Uncapped commissions

Weekly pay

Progression opportunities

Face-to-face customer experience

Job summary

Monstera Talent is seeking a Customer Service & Sales Advisor for our Brighton team. You will engage customers face-to-face in retail environments, events, pop-ups, and local campaigns, introducing relevant products and services.

No previous experience is required; full training and ongoing coaching are provided. You will work toward targets with uncapped commission potential in a supportive team across Brighton and surrounding areas.

Qualifications

• No previous experience required; full training provided.
• Excellent communication and enthusiasm for helping customers.
• Willingness to work in Brighton and surrounding areas.

Responsibilities

• Welcome and engage with customers face-to-face.
• Understand customer needs and answer questions.
• Explain products, services, and offers clearly.
• Recommend suitable solutions.
• Deliver professional sales conversations.
• Handle customer concerns and objections.
• Build positive customer relationships.
• Generate new customer enquiries.
• Work towards individual and team targets.
• Maintain accurate customer information.
• Represent clients professionally at all times.

Job description

Customer Service & Sales Advisor

Location: Brighton

Full-Time | In-Person

Paid Weekly | Full Training Provided

About the Role

Our client is looking for a Customer Service & Sales Advisor to join their Brighton team, working directly with customers across retail environments, events, pop-ups, and local campaigns.

You’ll provide a friendly customer experience while introducing relevant products and services through face-to-face conversations.

Previous experience is not essential, with full training and ongoing coaching provided.

Key Responsibilities

• Welcome and engage with customers face-to-face
• Understand customer needs and answer questions
• Explain products, services, and offers clearly
• Recommend suitable solutions
• Deliver professional sales conversations
• Handle customer concerns and objections
• Build positive customer relationships
• Generate new customer enquiries
• Work towards individual and team targets
• Maintain accurate customer information
• Represent clients professionally at all times

Training & Progression

Training will cover customer service, communication, sales techniques, and product knowledge.

As you develop, you can progress into Senior Customer Service Advisor, Team Leader, Sales Trainer, Campaign Manager, and management roles.

Pay & Benefits

• Around £600 per week, paid weekly
• Uncapped commission and performance bonuses
• Full training and ongoing coaching
• Clear progression opportunities
• Face-to-face customer experience
• Supportive team environment
• Opportunities across Brighton and surrounding areas
• No previous experience required

Who This Suits

We’re looking for someone who is friendly, confident, approachable, reliable, and motivated to learn.

Experience in customer service, retail, hospitality, sales, events, or recruitment is beneficial but not essential.

Application Process

Shortlisted candidates will be contacted to discuss the Customer Service & Sales Advisor role, including training, progression, and earning potential.