Customer Service Representative - Uncapped Commission (Hamilton)

JR United Kingdom; Scotland; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their Sales Team in Glasgow. This role offers the chance to connect with customers, helping them discover the best products to enhance their digital lives. With a competitive salary and a supportive environment, you will receive comprehensive training to build your confidence in sales. Enjoy flexibility in your work schedule and a range of benefits, including healthcare options and generous family leave. If you’re ready to take the next step in your career and make a real impact, this is the opportunity for you.

Benefits

Online GP access 24/7

Paid carer’s leave

Family Leave

Product discounts

Career development support

Season Ticket Travel Loan

Volunteering days

Private Healthcare options

Dental coverage

Qualifications

• Confident communicator with a knack for building relationships.
• Experience in sales or customer service is a plus.

Responsibilities

• Engage with customers over the phone to discuss products.
• Provide tailored solutions to enhance customer digital experiences.

Skills

Communication Skills

Negotiation Skills

Customer Service

Job description

Job Location: Glasgow - Alexander Bain House

Employment Type: Full Time, Permanent

Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in EE Glasgow.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, including scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• A starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks off for carers.
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, and adoption leave.
• Discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development and growth.
• Season Ticket Travel Loan to help with commuting costs.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage.

Join our team for a supportive environment, tailored training, and the chance to build a lasting career. What are you waiting for?