Customer Service Representative - Uncapped Commission

TieTalent; Truro; Hybrid; GBP 25,087 - 25,684; Part time

Benefits offered by this job

Starting salary of £25,087, rising to £25,684

Access to online GP services

Market-leading paid carer’s leave

Family leave with 18 weeks full pay

Discounts on EE & BT products

Support for career development

Volunteering days

Optional private healthcare and dental insurance

Job summary

A leading technology services company in Truro is looking for a Customer Service Representative. This role supports customers in enhancing their digital lives with no hard sales involved. The position offers a starting salary of £25,087 with the potential to rise, plus an uncapped commission scheme. We foster a supportive team culture with flexible working arrangements including remote options and career development opportunities.

Qualifications

• Strong communication skills to engage with customers effectively.
• Experience in customer service is preferred but not mandatory.
• Ability to adapt to flexible working arrangements.

Responsibilities

• Talk to customers over the phone about enhancing their digital lives.
• Discuss suitable products without hard sales.
• Maintain a friendly and supportive customer relationship.

Skills

Communication skills

Customer service experience

Flexibility

Job description

Customer Service Representative - Uncapped Commission

Join to apply for the Customer Service Representative - Uncapped Commission role at TieTalent.

**Location:** EE Truro

**Part Time:** Permanent

**Start Date:** 06th October 2025

**Salary:** £25,087

**Hourly rate:** £12.82

This role involves talking to customers over the phone about enhancing their digital lives and discussing suitable products. We do not do ‘hard sales’. We support flexible working arrangements, including scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 9 months, plus an uncapped commission scheme.
• Access to online GP services 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks.
• Family leave with 18 weeks full pay and 8 weeks half pay in the first year.
• Discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development and personal growth.
• Volunteering days to give back to the community.
• Optional private healthcare and dental insurance.

We foster a great team culture with meaningful support and tailored training. What are you waiting for?

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Technology, Information and Internet

This job posting is active.