Customer Service Representative

JR United Kingdom; Stoke-on-Trent; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading company is seeking a Customer Service Representative in Stoke-on-Trent. The ideal candidate enjoys engaging with customers and will be responsible for solving issues and answering inquiries effectively. This role requires excellent communication skills and a proactive approach to customer service.

Qualifications

• 1-3 years of relevant work experience required.
• Excellent verbal, written, and interpersonal skills necessary.
• Ability to multi-task and prioritize work effectively.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about products and pricing.
• Work with internal departments to meet customer needs.
• Data entry in various platforms.

Skills

Excellent phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Organization

Prioritization

Job description

Social network you want to login/join with:

Customer Service Representative, stoke-on-trent

col-narrow-left

Client:

Morgan McKinley

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

col-wide

Job Description:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work