Customer Service Representative

TN United Kingdom; Huntingdon; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for a Customer Service Representative to join their team in Huntingdon. This role is perfect for a proactive individual who thrives in a fast-paced environment and is dedicated to providing exceptional customer experiences. You'll be the first point of contact for customers, managing calls and emails while ensuring their needs are met with professionalism and efficiency. With a range of benefits including a company pension and opportunities for internal training, this position offers a fantastic chance for career growth and development. If you are passionate about customer service and eager to make a difference, we want to hear from you!

Benefits

Company Pension

Employee Assistance Programme

28 Days Holiday

Company Benefit Platform

Cycle to Work Scheme

PPE Provided

Internal Training

Room for Progression

Qualifications

• Previous customer service experience is essential.
• Ability to work in a high-volume, fast-paced environment.

Responsibilities

• Be the first point of contact for customers, ensuring a positive experience.
• Answer incoming calls and emails, keeping customers updated.

Skills

Customer Service Experience

Computer Literacy

Polite Telephone Manner

Attention to Detail

Flexibility

Tools

Microsoft Office

Job description

Social network you want to login/join with:

Customer Service Representative, Huntingdon

Location: Huntingdon, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

b58b7603e00b

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Here at the Mick George Group, we are recruiting a Customer Service Representative to join our team at the Head Office in Huntingdon.

Working Hours: Monday - Friday between 7am – 6pm, with Saturday work as required.

Pay: To be discussed at interview.

Benefits include: Company Pension, Employee Assistance Programme, 28 days holiday including bank holidays, Company benefit platform, Cycle to work scheme, PPE provided, Internal training, and room for progression.

The role requires a positive, customer-focused individual who thrives in a fast-paced environment. You will ensure every customer has an excellent experience from start to finish.

Key responsibilities include managing incoming calls and emails, providing an adaptable approach to customer needs, and completing administrative tasks with high attention to detail.

Previous customer service experience is essential.

Main Responsibilities:

• Be the first point of contact for customers, building rapport and ensuring a positive experience.
• Answer all incoming calls and emails, keeping customers updated.
• Complete administrative tasks promptly and accurately.
• Undertake relevant training and stay updated on Mick George products and services.

Skills/Qualifications:

• Ability to work in a high-volume, fast-paced environment.
• Ability to work under pressure.
• Polite and confident telephone manner.
• Computer literacy, including Microsoft Office.
• Proactive and driven attitude.
• Flexibility and attention to detail.

The Mick George Group is committed to equality of opportunity and values diversity in its workforce.