Customer Service Representative

PGG Wrightson Ltd; Heriot; On-site; GBP 11,000 - 16,000; Full time

Benefits offered by this job

Retail buying privileges

Job summary

PGG Wrightson is seeking a motivated in-store Sales Assistant at our Heriot Rural Supplies store. Based in-store, you will provide knowledgeable sales advice to agricultural and horticultural clients, assist with stock management, displays and deliveries, and support daily retail operations.

You will be part of a team, dealing with customer queries and processing sales efficiently, with a focus on delivering excellent service and building lasting relationships in the rural sector.

Qualifications

• Experience in the New Zealand rural sector is essential.
• A full, current and clean New Zealand driver licence.
• Experience driving and backing trailers is highly desired.
• A team player who can roll up their sleeves and contribute to outstanding results.
• Good physical fitness as regular heavy lifting is required.
• Previous retail and/or sales experience is an advantage but not essential.
• Proficiency with Microsoft Office and Outlook is essential.

Responsibilities

• Provide sound advice to a variety of customers based on their needs.
• Pro-actively solve queries and problems from customers, suppliers and other staff.
• Process sales and product requests with efficiency.
• Order, unpack and display merchandise according to company guidelines.
• Undertake Forklift, Ute and trailer driving and delivery duties.

Skills

NZ rural sector experience

NZ driver licence

Trailer driving

Team player

Physically fit

Retail/sales experience

MS Office and Outlook

Tools

Microsoft Office

Outlook

Job description

We are looking for an enthusiastic and energetic person who is committed to great customer service, has a keen interest in the agricultural sector and is looking to build a career in this exciting industry.

PGG Wrightson is one of New Zealand's leading nationwide providers of products and services to the rural sector. We are helping grow the country through our knowledge, service and expertise. This role is full time, Monday to Friday, and is based in the Heriot Rural Supplies store.

About the role:

Based in-store, you will provide knowledgeable sales advice and service to a range of both agricultural and horticultural clients. You'll be heavily involved in the day-to-day manual operation of the store such as assisting with stock management and displays, sales processing and deliveries. You'll have a keen interest and passion for the local agriculture industry, and your excellent communication skills will set you apart.

Duties & Responsibilities:

• Provide sound advice to a variety of customers based on their needs
• Pro-actively solve queries and problems from customers, suppliers and other staff
• Process sales and product requests with efficiency
• Order, unpack and display merchandise according to company guidelines
• Undertake Forklift, Ute and trailer driving and delivery duties.

Skills & Experience:

• Previous experience in the New Zealand rural sector is essential
• A full, current and clean New Zealand driver licence
• Experience driving and backing trailers is highly desired
• A team player who can roll up their sleeves and contribute to outstanding results
• Good physical fitness as regular heavy lifting is required
• Previous retail and/or sales experience is an advantage but not essential
• Proficiency with Microsoft Office and Outlook is essential.

We are committed to growing our employees and we develop leadership and technical expertise at all levels of our company. We provide extensive in house sales and technical training and offer a number of benefits including retail buying privileges +.

Grounded in Experience - from season to season, we've been working alongside farmers for over 170 years. Get a foot in the door and build your career with PGG Wrightson.