Warehouse Operative - Country Stores

Carrs Billington Agriculture; East Midlands; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Annual salary reviews

25 days annual leave

Staff discount

Zusammenfassung

Carr's Billington Agriculture is seeking a highly motivated Warehouse Operative for our Bakewell Country Store. You will organise the warehouse and yard, manage arrivals and despatches, and support colleagues to deliver excellent service to rural and agricultural customers.

You'll work as part of a friendly team, maintain high standards of safety and cleanliness, and be ready to adapt to changing duties as the business grows. A full UK driving licence is essential.

Qualifikationen

• Essential: Team player with a genuine interest in helping others.
• Essential: Excellent organisation skills and ability to liaise across departments.
• Essential: Exceptional customer service skills with internal and external customers.
• Essential: Attention to detail, clean, tidy and pride in their work.
• Essential: Full UK drivers licence.

Aufgaben

• Organise the warehouse and yard, plus arrivals and despatches of goods and deliver to customers.
• Support other team members to ensure targets and tasks are completed.
• Maintain good working relationships with all team members.
• Promote the business to the required standard and follow procedures.
• Handle customer enquiries and problems promptly and professionally.
• Adhere to Health, Safety and Environment policies to provide a safe environment.
• Attend training and develop relevant knowledge and skills.
• Ensure deliveries on the van are done timely and professionally.
• Keep the yard tidy with stock rotation.

Kenntnisse

Team player

Organisational skills

Customer service

Attention to detail

Drivers licence (UK)

Tools

Forklift Truck

Telehandler

Jobbeschreibung

We are seeking a highly motivated and organised Warehouse Operative to join our dynamic team at our BAKEWELL Country Store. This exciting opportunity is ideal for someone passionate about serving and supporting the Rural and Agricultural industry and who wants to assist with the day to day running of the country store alongside an established team, ensuring the highest level of customer satisfaction and standards are achieved.

ABOUT US

Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.

Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.

THE JOB

• To organise the warehouse and yard, plus the arrivals and despatches of goods, and delivering goods to our customers covering the following key areas.
• Actively supports other team members to ensure targets and tasks are completed
• Delivers good working relationships with all team members
• Promotes the business and work to a required standard
• Follows company procedures to complete tasks without assistance
• Works to get routine daily tasks done in time and to the standard required
• Follows through customer enquiries, requests and problems and deals with them promptly
• Confidently deals with customer problems and is able to establish customer needs
• To ensure all policies and procedures in respect of Health, Safety and Environment are adhered to, in order to provide a safe and secure environment for self, staff and customers
• To be aware of the risks in the work environment and their potential impact on self, colleagues, customers and visitors and take action to address them
• To attend training and develop relevant knowledge and skills
• Ensure any deliveries required on the van are done in a timely and professional manner
• Keep the yard tidy and presentable with stock rotation

The above list is not exhaustive, and your role will certainly change over time reflecting the changing needs and activities of the organisation and our commitment to making best use of new technology and continuously improving the way we do things. You must therefore be committed to personal development and to becoming multi-skilled in order that you can adapt to and welcome constant change in the effort to achieve the stated aim of "making continuous improvements in the efficiency and effectiveness of our use of resources".

SKILLS, EXPERIENCE AND QUALITIES REQUIRED

Essential

• Team player, with a genuine interest in helping others
• Continuously looking to improve the yard areas and displays
• Excellent organisational skills, with the ability to liaise between a number of departments
• Exceptional customer service skills as dealing with many internal and external customers
• Attention to detail, clean, tidy and pride in their work.
• Full UK drivers licence.

Desirable

• Qualified Forklift Truck and Telehandler Driver with experience in actively loading and unloading vehicles
• Agricultural knowledge

BENEFITS

As part of The Billington Group we offer a wide range of employee benefits including:

• Annual salary reviews in September each year.
• A minimum of 25 days annual leave.
• Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.

Your Health

Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.

Sick pay: Generous company sick pay entitlement.

Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.

Your Lifestyle

Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.

Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.

Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.

My Savings Hub: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.

Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.

Your Future

Pension: Enrolment into the Company pension scheme after 3 months of employment.

Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal process.