Customer Service Representative

Aria Partners; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein dynamisches Unternehmen im Bereich erneuerbare Energien sucht mehrere Kundenservicemitarbeiter, die in einem freundlichen und informellen Umfeld arbeiten möchten. Diese spannende Rolle bietet die Möglichkeit, mit Kunden zu kommunizieren und ihre Anfragen zu bearbeiten, während Sie in einem Team arbeiten, das Wert auf interne Beförderungen und hohe Mitarbeiterbindung legt. Wenn Sie eine Leidenschaft für den Energiesektor haben und gerne in einem unterstützenden Umfeld arbeiten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 1 Jahr relevante Erfahrung im Kundenservice im Energiesektor.
• Ausgezeichnete Kommunikationsfähigkeiten und professionelle Telefonetikette.

Responsibilities

• Kommunikation mit Kunden über Telefon, E-Mail und Chat.
• Zusammenarbeit mit internen Abteilungen zur Lösung von Kundenanfragen.

Skills

Kundenkommunikation

Multitasking

IT-Kenntnisse

Mathematische Fähigkeiten

Flexibilität

Education

Erfahrung im Kundenservice

Job description

This job description provides a comprehensive overview of the role, responsibilities, and qualifications. However, it can be improved for clarity and readability by organizing the information more effectively and removing irrelevant details such as the extensive list of similar jobs. Here's a refined version:

Customer Service Representative - Renewable Energy Sector

Aria Partners is seeking several Customer Service Representatives for a rapidly growing renewable energy company. This role is ideal for candidates with experience in energy, utilities, or renewables sectors. The company is known for a sociable, informal culture, high staff retention, and internal promotion opportunities.

Location: Office-based in London, Monday to Friday, 9 am to 5 pm. Remote work is not available.

Responsibilities

• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers regarding products, pricing, and availability
• Collaborate with internal departments to resolve customer queries
• Maintain accurate records of customer interactions

Qualifications

• At least 1 year of relevant experience in customer service within energy, utilities, or renewables sectors preferred
• Excellent communication skills and professional phone etiquette
• Ability to multitask, organize, prioritize, and work under pressure
• Flexible and adaptable to changing environments
• IT literate and mathematically inclined
• Interest in business and economics

Additional Details

• Seniority Level: Associate
• Employment Type: Full-time
• Job Function: Customer Service and Administrative
• Industry: Renewable Energy and Utilities

Note: Referrals can double your chances of interview success. To apply or learn more, direct message the job poster from Aria Partners.