Customer Service Representative

JR United Kingdom; Colchester; On-site; GBP 20,000 - 27,000; Full time

Job summary

A leading company is seeking a Customer Service Representative in Colchester. The successful candidate will engage with customers to solve issues and provide excellent service. With responsibilities including communication through various channels and internal collaboration, this role offers an opportunity to make a significant impact.

Qualifications

• 1-3 years relevant work experience required.
• Excellent phone etiquette is a must.
• Ability to multi-task and organize effectively.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers about products, pricing, and availability.
• Work with internal departments to meet customer's needs.

Skills

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Organizational skills

Job description

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Customer Service Representative, colchester

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Client:

Morgan McKinley

Location:

colchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work