Customer Service Pro – 6-Month Temp (Financial Services)

Adecco; Stoke Poges; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency seeks a Customer Service Support Officer in Stoke Poges. This temporary position requires delivering exceptional customer service and communication skills. Responsibilities include handling customer inquiries and ensuring outstanding service delivery. Ideal candidates will have experience in a customer services team, particularly in Financial Services, and proficiency in Microsoft Office. Join a supportive team dedicated to fostering a friendly culture and employee development.

Benefits

Supportive environment for employee development

Friendly workplace culture

Opportunities for training and professional growth

Qualifications

• Proven track record of delivering exceptional customer service.
• Experience in a Customer Services team, preferably in a Financial Services context.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the first point of contact for customers via phone and email.
• Handle inquiries on agreements, terminations, and protection queries.
• Collaborate with team members to ensure outstanding service delivery.

Skills

Exceptional customer service

Communication skills

Organisational skills

Time management skills

Tools

Microsoft Office Suite

Job description

A leading recruitment agency seeks a Customer Service Support Officer in Stoke Poges. This temporary position requires delivering exceptional customer service and communication skills. Responsibilities include handling customer inquiries and ensuring outstanding service delivery. Ideal candidates will have experience in a customer services team, particularly in Financial Services, and proficiency in Microsoft Office. Join a supportive team dedicated to fostering a friendly culture and employee development.