Customer Service Operative- Group Session

Team Sport; Tees Valley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted food & drinks

Benefits rewards platform

Go-karting from £1

Job summary

TeamSport seeks friendly, customer-focused individuals to join our bar and kitchen crew as Customer Service Operatives. You will deliver great experiences, serve drinks and food, take payments, and help manage stock in a fast-paced environment.

The role emphasizes upselling, delivering energy and enthusiasm, and working as part of a close-knit team to ensure memorable visits for customers at our multi-activity venues.

Qualifications

• Friendly, approachable team players who put customers first.
• Positive and proactive attitude with attention to detail.
• Excellent communication and teamwork; able to work in a fast-paced bar/kitchen environment.
• Must be 18 or over to serve alcohol.

Responsibilities

• Serving customers and preparing hot and cold food and drinks
• Handling payments
• Handling and managing stock
• Upselling offers, events & merchandise

Skills

Friendly & approachable

Customer first

Positive & proactive

Attention to detail

Strong communication

Team player

18+ due to alcohol service

Job description

About Us

TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further...but it's not just about karting! We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.

Why Join Us

A Career in the Fast Lane

At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities.

Community Champions

Beyond being Carbon Neutral, we're actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today's generation.

Best Places to Work

Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.

Our Values

• Put the Customer on Pole: Make every karting experience unforgettable.
• One Crew: We're a close-knit team, fuelled by energy and fun!
• Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry.
• Emphasis on Small Details: We get that the little things matter.
• Fuelled by Fun: It's not just a job; it's about enjoying what we do.

The TeamSport experience

Beyond karting, we offer multi-activity experiences. Imagine growing with us as we aspire to hit 66 sites across the UK and Europe by 2026. Join us in creating memories, driving success, and making TeamSport the ultimate workplace adventure!

The role

We are on the lookout for fun and engaging personalities who have a passion for delivering great experiences for our customers. We are on the lookout for Customer Service Operatives who can provide the best possible service in our fuel bar.

What skills our bar and kitchen crew have

• We are friendly and approachable
• We put customers first
• We have a positive and proactive attitude
• We have a great eye for detail
• We communicate well together
• We are team players!
• We are all over 18 due to serving alcohol without supervision

What you will be doing

• Serving customers and preparing hot and cold food and drinks
• Handling payments
• Handling and managing stock
• Up selling offers, events & merchandise