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A London Property Developer seeks a Customer Service Manager to lead the customer service experience for a residential apartment development. You will manage customer relationships during the warranty period, ensuring high quality service delivery and effective communication throughout the customer journey.
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London Residential Development
An opportunity to join a London Property Developer as a Customer Service Manager, supporting and leading on a key residential apartment development in London as lead on the Customer Service Experience from exchange and through the warranty period overseeing the close out phases of the development ahead of PC ensuring construction teams are delivering high quality and first class experience throughout the customer service journey. You would be effective in developing and maintaining relationships with construction partners, suppliers to ensure best practice and high quality standards are adhered too with a proactive approach.
The ideal candidate would have experience as a Customer Service Manager with knowledge and experience demonstrated in customer service and responsible for developing a team who provide customers with a delightful, friction less experience.
Responsibilities
Qualifications & Experience