Customer service field agent York

ZipRecruiter; York; On-site; GBP 40,000 - 60,000; Part time

Job summary

A government agency is seeking a Customer Service Field Agent in York. You will travel to conduct surveys and engage the public, requiring excellent communication skills and a valid UK driving license. This temporary role offers a pay rate of £12.55 per hour with allowances for mileage and meals. It's an exciting opportunity for individuals who enjoy working independently and motivating others to participate. The contract lasts until December 17, 2025, with flexible hours.

Benefits

Mileage allowance

Meal allowance

Weekly pay

Qualifications

• A valid UK driving license and your own car.
• Ability to travel up to 40 miles for assignments.
• Willingness to get business car insurance and complete a DBS check.

Responsibilities

• Conduct surveys in various locations.
• Encourage participation from a variety of people.
• Work with minimal supervision while managing data entry with devices.

Skills

Excellent communication skills

Persuasion abilities

Self-disciplined

Motivated attitude

Data entry proficiency

Job description

Overview

Become a Customer Service Field Agent for the Office for Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people.

Role Details

• Location: York
• Pay Rate: £12.55 per hour
• Mileage Allowance: £0.45 per mile
• Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours
• Duration: Temporary contract until December 17, 2025
• Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays)
• Contract: Temporary, with weekly pay through Randstad

What You'll Need

• A valid UK driving license and your own car
• The ability to travel up to 40 miles for assignments
• Willingness to get business car insurance and complete a DBS check
• Excellent communication skills and the ability to persuade people to participate in surveys
• A self-disciplined and motivated attitude—you'll be working with minimal supervision
• Proficiency with a laptop and smartphone for data entry and planning

How to Apply

If you're interested, please email or call the team on (phone number removed) to learn more.

Randstad Business Support is acting as an Employment Business in relation to this vacancy