Customer Service Executive (Part-time)

IWG plc; Thornaby-on-Tees; On-site; GBP 26,000 - 28,000; Part time

Job summary

IWG plc is hiring a Part-Time Customer Service Executive to join our network of business centres in the UK. This role is 20+ hours per week and offers a pro-rata salary with competitive benefits.

You will greet customers, assist with on-site tasks to keep the workspace running smoothly, and help create a positive day for clients and colleagues. Ideal for students or anyone seeking flexible hours and sociable shift patterns.

Qualifications

• Excellent communication and face-to-face customer interaction skills.
• Ability to work well in a team and adapt to varied tasks.
• Willingness to learn new duties and take direction confidently.

Responsibilities

• Greet customers and their guests warmly every day.
• Manage a range of on-site tasks to keep the workspace running smoothly.
• Help customers and colleagues have a great day at work.

Skills

Great communication skills

Positive attitude

Willingness to learn

Job description

Part-Time Customer Service Executive

(20+ hours per week, Monday to Friday or selected days)

Total Compensation including salary, bonus, commission & benefits: £25,500 to £28,000 pro-rata

We are recruiting for part-time Customer Service Executives across our network of business centres in the UK. This is an excellent opportunity for students, people returning to work, or those seeking a second job!

This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world‑class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:

• Give our customers and their guests a warm and friendly welcome, every day.
• Manage a range of on‑site tasks to help our busy workspace run smoothly and happily.
• Above all, help your customers and colleagues have a great day at work.

What we can do for you

You are reading the right advert if you are looking for:

• A fun, challenging and rewarding career.
• Great induction training and excellent ongoing learning and development.
• Fantastic promotion prospects.
• Generous, achievable incentives and sociable hours.

About you

What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:

• Great communication skills and a love of interacting with people.
• A positive, outgoing and can‑do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• The motivation to be your best every day – and the determination to be even better tomorrow.

About IWG

With almost 4,000 tech‑enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and we’re continuing to grow.

With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We are also proud of reducing commuting‑related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.

So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.