Customer Service Executive - Luxury Retailer - Social Team

Whatsoninleeds; Leeds; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A leading luxury retailer in Leeds is looking for a Customer Service Executive to join their dynamic team. This role involves engaging with customers through phone and email, ensuring a friendly experience, and addressing any inquiries efficiently. Located near Leeds Dock, the position offers a supportive working environment and opportunities for growth. Ideal candidates are enthusiastic individuals with a background in hospitality or retail, ready to contribute to a company that values its culture and employee wellbeing.

Benefits

Comprehensive onboarding plan

Influence product decisions

Friendly team culture

Qualifications

• Clear and professional phone manner required.
• Friendly and positive attitude essential.
• Previous customer service experience in phone and email communication preferred.

Responsibilities

• Handle all incoming phone and email correspondence efficiently.
• Create a personal and respectful experience for each customer.
• Troubleshoot customer issues regarding orders and assembly guides.

Skills

Clear and professional phone manner

Friendly and positive attitude

Previous customer service experience

Job description

• Customer Service Executive - Luxury Retailer - ...

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Customer Service Executive - Luxury Retailer - Social Team

Leeds, Yorkshire and the Humber, United Kingdom

Posted today

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Full Job Description

Customer Service Executive - Friendly, Social Office

Are youready to join a growing business as part of a dynamic team? Do youlong for weekends off and have a background in hospitality or retail?

We are thrilled to partner with a luxury retailer in Leeds tofind a Customer Service Superstar for their ever-growing, friendlyteam. Our client is driven by ambition and has achieved remarkablesuccess in recent years. They are seeking positive, motivatedindividuals to join them on their journey. If you are a confidentcommunicator, passionate about people, and eager to be part of anexciting business, this opportunity is not to be missed!

Location: Leeds Dock (outskirts of the city centre), HybridWorking after probation

Start Date: ASAP

What makes this positionso special?

• Work in a fantastic location, just a15-minute walk from the train station.
• Feel valued as youropinions influence product decisions.
• Benefit from acomprehensive onboarding plan to ensure your success in their team.
• Join a business that truly cares about its culture and teamwellbeing.

Brief Overview of Responsibilities:

• Handle all incoming phone and email correspondenceefficiently and effectively.
• Create a personal andrespectful experience for each customer.
• Troubleshoot anycustomer issues regarding orders and assembly guides.
• Keepcustomers informed at every stage of the process.
• Assistwith Trustpilot reviews.

To be considered for thisopportunity, you will have:

• Clear and professionalphone manner.
• Friendly and positive attitude.
• Previous customer service experience, ideally in both phone and emailcommunication.

We review applications daily, so keepan eye on your phone and emails as we can't wait to talk to you aboutthis exciting opportunity!

Join our client's friendly, growingteam and become an integral part of their success story. Apply now andunleash your potential!

Office Angels is an employmentagency and business. We are an equal-opportunities employer who putsexpertise, energy and enthusiasm into improving everyone's chance ofbeing part of the workplace. We respect and appreciate people of allethnicities, generations, religious beliefs, sexual orientations,gender identities, abilities and more. By showcasing talents, skillsand unique experiences in an inclusive environment, we helpindividuals thrive. If you require reasonable adjustments at anystage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanentrecruitment and an employment business for the supply of temporaryworkers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to OfficeAngels. Our Candidate Privacy Information Statement explaining how wewill use your information is available on our website.