Customer Service Executive - Luxury Retailer - Social Team

JR United Kingdom; Bradford; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A leading company is seeking a Customer Service Executive for a luxury retailer's team in Bradford. The position offers hybrid working post-probation and involves handling customer correspondence while ensuring a positive experience. Ideal candidates are motivated individuals with a background in hospitality or retail, looking to advance in a supportive environment.

Benefits

Comprehensive onboarding plan

Company culture focusing on wellbeing

Qualifications

• Previous customer service experience, ideally with phone and email communication.

Responsibilities

• Handle all incoming phone and email correspondence efficiently.
• Troubleshoot customer issues regarding orders and guides.
• Keep customers informed throughout the process.

Skills

Clear and professional phone manner

Friendly and positive attitude

Job description

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Customer Service Executive - Luxury Retailer - Social Team, Bradford

Location: Bradford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Are you ready to join a growing business as part of a dynamic team? Do you have a background in hospitality or retail and want weekends off?

We are partnering with a luxury retailer in Leeds to find a Customer Service Superstar for their friendly team. Our client values ambition and has achieved recent success. They seek positive, motivated individuals who are confident communicators, passionate about people, and eager to grow with the business.

Location: Leeds Dock (outskirts of the city centre), Hybrid Working after probation

Start Date: ASAP

What makes this position special?

• Work in a fantastic location, just a 15-minute walk from the train station.
• Feel valued as your opinions influence product decisions.
• Benefit from a comprehensive onboarding plan.
• Join a company that cares about its culture and team wellbeing.

Responsibilities:

• Handle all incoming phone and email correspondence efficiently.
• Create a respectful experience for each customer.
• Troubleshoot customer issues regarding orders and guides.
• Keep customers informed throughout the process.
• Assist with Trustpilot reviews.

Candidate Requirements:

• Clear and professional phone manner.
• Friendly and positive attitude.
• Previous customer service experience, ideally with phone and email communication.

Applications are reviewed daily. Keep an eye on your phone and emails—we look forward to speaking with you!

Join our client's friendly, growing team and become a key part of their success. Apply now and unleash your potential!

Office Angels is an employment agency and an equal-opportunities employer, committed to diversity and inclusion. We support applicants with reasonable adjustments upon request.

We act as an employment agency for permanent roles and a business for temporary staffing. Details submitted through this application will be processed in accordance with our privacy policy.