Customer Service Executive

Spaces. offices | co-working | meeting rooms.; Manchester; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Induction training

Promotion prospects

Sociable hours

Flexible workplace benefits

Wellbeing support

Job summary

IWG in Manchester is hiring a Customer Services Executive to welcome customers and guests and keep our on-site workspace running smoothly. You'll join a dynamic team with sociable hours and real opportunities to shine. The role focuses on delivering warm, friendly service, handling on-site tasks, and helping colleagues have a great day at work.

The total compensation including bonus and benefits is £26,000 to £28,000 per year, reflecting the value we place on customer-focused excellence.

Qualifications

• Great communication skills and a love of interacting with people.
• A positive, outgoing and can-do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• The motivation to be your best every day - and the determination to be even better tomorrow.

Responsibilities

• Give our customers and their guests a warm and friendly welcome, every day.
• Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
• Above all, help your customers and colleagues have a great day at work.

Skills

Communication skills

Positive attitude

Willingness to learn

Team mindset

Job description

Customer Services Executive

(Total Compensation including bonus, commission & benefits: £26,000 to £28,000)

This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:

• Give our customers and their guests a warm and friendly welcome, every day.
• Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
• Above all, help your customers and colleagues have a great day at work.

What We Can Do For You

• A fun, challenging and rewarding career.
• Award-winning induction training and excellent ongoing learning and development.
• Fantastic promotion prospects.
• Generous, achievable incentives and sociable hours.
• Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.

About You

• Great communication skills and a love of interacting with people.
• A positive, outgoing and can-do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• The motivation to be your best every day - and the determination to be even better tomorrow.

About IWG

With almost 4,000 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor - and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral - which we achieved in 2023.

We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.