Customer Service Executive

International Workplace Group plc; Greater London; On-site; GBP 26,000 - 28,000; Full time

Job summary

International Workplace Group plc is seeking a Customer Services Executive to be at the heart of our growing global organisation. You will welcome customers and their guests, help keep on-site spaces running smoothly, and contribute to a friendly, productive workplace.

We are looking for someone with great communication skills, a positive, outgoing attitude and the ability to learn quickly. This role offers sociable hours and opportunities for development within a dynamic team.

Qualifications

• Excellent communication and interpersonal skills
• Ability to learn quickly and follow directions
• Friendly, proactive and customer-focused

Responsibilities

• Welcome customers and their guests in a warm and friendly manner
• Assist with on-site tasks to help the workspace run smoothly
• Contribute to a positive, productive workplace experience

Skills

Customer service

Communication

Interpersonal skills

Job description

Customer Services Executive

(Total Compensation including bonus, commission & benefits: £26,000 to £28,000)

This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:

• Give our customers and their guests a warm and friendly welcome, every day.
• Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
• Above all, help your customers and colleagues have a great day at work.

What We Can Do For You

• A fun, challenging and rewarding career.
• Award-winning induction training and excellent ongoing learning and development.
• Fantastic promotion prospects.
• Generous, achievable incentives and sociable hours.
• Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.

About You

• Great communication skills and a love of interacting with people.
• A positive, outgoing and can-do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• The motivation to be your best every day - and the determination to be even better tomorrow.

About IWG

With almost 4,000 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor - and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral - which we achieved in 2023.

We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.