Customer Service Coordinator- Asap

Brook Street; Borehamwood; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading company in the luxury automotive industry seeks a passionate Customer Experience Coordinator in Borehamwood. This full-time, permanent role involves delivering exceptional customer service and resolving inquiries in a fast-paced team environment. Candidates should have a strong background in customer-focused roles and be ready to work flexible hours as part of a supportive company culture.

Benefits

Profit share

Car scheme

Extended holiday

Parental leave

Qualifications

• Passion for customer service and commitment to excellence.
• Experience in the automotive industry or related customer supporting roles is highly desirable.
• Flexibility to work within a 7-day operational schedule.

Responsibilities

• Deliver outstanding customer service through inbound and outbound communication.
• Manage and resolve customer inquiries and issues efficiently and professionally.
• Collaborate with a dynamic team to ensure seamless customer experiences.

Skills

Customer Service

Communication

Interpersonal Skills

Problem Solving

Job description

Role: Customer Customer - Drive Your Career Forward!
Located: Borehamwood
Hours: full time, permanent, shifts over 7 days a week - hours communicated up to 3 months in advance
Salary: up to £28,800 DOE
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced, team-oriented environment?

We're seeking enthusiastic and flexible Customer Experience Coordinators to join a rapidly growing organisation serving clients in the luxury automotive industry. If you have a background in automotive or a related field, and you're dedicated to exceeding customer expectations, we want to hear from you!

Why you'll love working with them?

• Be part of a modern, forward-thinking company experiencing significant growth.
• Enjoy fantastic facilities and a highly supportive, team-focused culture.
• Opportunity to develop your skills with a company passionate about developing people.
• Inclusive benefits package including profit share, car scheme, extending holiday and parental leave.

What You'll Do:

• Deliver outstanding customer service through inbound and outbound communication.
• Manage and resolve customer inquiries and issues efficiently and professionally.
• Collaborate with a dynamic team to ensure seamless customer experiences.
• Utilise your problem-solving skills to address diverse customer needs.

What You'll Bring:

• A passion for customer service and a commitment to excellence.
• Experience in the automotive industry or related customer supporting roles is highly desirable.
• Excellent communication and interpersonal skills.
• Flexibility to work within a 7-day operational schedule.
• A proactive, team-oriented attitude.
• An unrestricted right to work in the UK

Ready to accelerate your career? Apply today!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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