Customer Service Coordinator

Milton Keynes College; Milton Keynes; On-site; GBP 8,000 - 25,000; Part time

Benefits offered by this job

25 days annual leave

Generous pension scheme

Professional development opportunities

Employee wellbeing support

Job summary

Milton Keynes College is seeking a friendly receptionist to join our team and provide exceptional front-of-house service to students, staff and visitors.

The role focuses on welcoming people, handling inquiries, and supporting administration during term-time, with a proactive approach to customer care in a busy college environment.

Qualifications

• Customer-focused and friendly with excellent communication skills.
• Experience as a receptionist or front-of-house preferred.
• Able to work in a team and support students and staff.

Responsibilities

• Operate front-of-house reception, greeting students and visitors.
• Handle inquiries by phone, email, and live chat where applicable.
• Assist with administration and general enquiries as part of the team.

Skills

Customer service

Communication skills

Teamwork

Job description

Below you’ll find the list of our current vacancies – you can search and filter through them if you like!

As well as our campuses based in and around Milton Keynes, we also recruit teaching and support staff for our Prison Services branch in locations all over the country.

INTERNAL STAFF - If you did not access this page via ESS - please do so.

Please enter your search criteria below and select Search. To search for more than one item in a list, select the multiple criteria required using the keyboard keys 'Ctrl' or 'Shift'.

Salary Up to £24,882.00 FTE per annum Approx £8957.00 Pro rata (Subject to skills and experience)

Basis Term Time

Job profile for Customer Service Coordinator

Customer Service Coordinator

Milton Keynes 27/09/2026 Customer Service Coordinator

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary Up to £24,882.00 FTE per annum Approx £8957.00 Pro rata (Subject to skills and experience) Contractual hours 13.5 Basis Term Time Region South Package 28 days leave plus bank holidays, Generous pension, Development opportunities, NUS discount Job reference VO00960 Attachments Evening Receptionist.pdf

Job description

The role of Receptionist demands an individual who is customer focussed, friendly, and helpful with excellent communication skills. You will be an experienced receptionist with a fresh outlook and a passion for helping people. Nothing should be too much trouble and you should have a natural ability to resolving and helping with customer queries. You will enjoy working within a team of professionals who all have a commitment to our students.

At Milton Keynes College, our reception area is the first encounter our customers, students, visitors and potential employees have with and we aim to make sure that we cast a great first impression. Whether this be in person by telephone or online live chat, we aim to create an outstanding first impression and deliver a level of service that exceeds our customer expectations. This is a varied and exciting role that involves working both front of house on our busy and bustling reception area or back of house supporting with administration and general enquiries

OUR BENEFITS

• 25 days annual leave
• 3 additional company closure days during the festive season
• Birthday off
• College organised day working in the Community
• UK Bank Holidays (entitlement will be pro-rated for part-time employees)
• Generous pension scheme
• Professional development opportunities, including professional qualifications
• Employee Assistance Programme (EAP) accessible 24 hours per day, 365 days per year
• A variety of amazing discounts with NUS Card, Blue Light Cardand our reward and recognition platform
• Employee wellbeing platform
• Access to a variety of EDIB related Employee Networks
• Great working environment with complementary parking at both our Milton Keynes and Bletchley sites