Customer Service Assistant - Part Time

The Range; Plymouth; On-site; GBP 18,000 - 24,000; Part time

Job summary

An exciting opportunity awaits at a leading UK retailer as a part-time Customer Service Assistant. In this dynamic role, you will be the face of the company, ensuring customers receive exceptional service and support. Your ability to create a positive first impression and handle inquiries with confidence will be essential. Join a fast-growing team where people are valued, and your contributions can make a real difference. This role offers a chance to thrive in a vibrant environment that prioritizes customer satisfaction and teamwork. Step into a rewarding career today and help shape the future of retail.

Qualifications

• Willingness to provide excellent customer service.
• Ability to remain calm and patient in difficult situations.

Responsibilities

• Answering customer enquiries and providing information.
• Processing till transactions and handling returned goods.

Skills

Customer Service

Problem-solving

Teamwork

Initiative

Communication

Job description

As a result of our expansion plans and our continued ongoing success, we are looking to appoint a part-time Customer Service Assistant.

In this role, you will be the face of The Range, delivering great service and promoting The Range as a unique one-stop shopping experience. It is essential that you are able to create a good first impression, being polite, approachable, confident, and able to remain patient and calm in difficult situations.

What are we looking for?

To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills, the ability to think quickly, follow instructions, work as a team, and work on initiative are also desirable skills for the role.

Your day will be varied and will include a combination of the following tasks:

1. Answering customer enquiries.
2. Giving information and helping to solve customer problems.
3. Being the first point of contact for dealing with returned goods.
4. Processing till transactions.
5. Making sure that the customer's experience is a positive one.

Why The Range?

Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK’s fastest-growing retailers. Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state-of-the-art distribution centres, you’re sure to find the role to match your skills and your ambition.

People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary. Apply today for a challenging and rewarding position in a dynamic, fast-paced environment and take the next step in your career.