Customer Service Assistant Mid Ulster Council

EFDNI; Cookstown; Remote; GBP 19,000 - 20,000; Full time

Job summary

Mid Ulster District Council is recruiting for a Customer Service Assistant to join the Leisure Services team at Mid Ulster Sports Arena. You will be the first point of contact for facility users, providing information, processing admissions and payments, and handling inquiries in person, by phone or email, while delivering a courteous and helpful service.

The role involves customer-facing duties and administrative tasks to support a high-quality, value-for-money service.

Responsibilities

• Provide information and handle admissions and payments at the facility.
• Respond to customer inquiries in person, by telephone or email and perform related administrative duties.

Job description

Customer Service Assistant

Mid Ulster District Council

Job ref: MUDC 26-068

• Permanent
• £14.14 – £14.36 gross per hour
• Mid Ulster Sports Arena
• 2 Position(s) Available
• Thu 05 November 2026 – 12:00

Purpose and Function of Post

• As part of the Leisure Services team contribute to the provision of a quality, safe, customer-focused, value for money service and assist facility users in a pleasant, purposeful and professional manner.
• As the first point of contact for facility user’s duties will include providing information, collecting admission fees and payments, dealing with customer enquires in person, by telephone or email and associated administrative duties.