Customer Service Assistant - Full Time - Marina Centre

TN United Kingdom; Great Yarmouth; On-site; GBP 10,000 - 40,000; Full time

Job description

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Customer Service Assistant - Full Time - Marina Centre, Great Yarmouth

Client:

Location: Great Yarmouth, United Kingdom

Job Category: Customer Service

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EU work permit required: Yes

Job Reference:

c994f5ea324a

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

Job Description:

If you feel driven to inspire people to be more active, improve their wellbeing, and would like a job that will make a real difference to local people’s lives, then Freedom Leisure is the place for you!

We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard-to-reach groups, encouraging them to become more active, contributing to improved lives. From swimming lessons to walking football and everything in-between, we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

The Marina Centre offers a range of activities for residents and visitors, including a leisure pool with slides, splash zone, clip and climb, fitness suite, exercise studios, and sports hall. The centre also features a café overlooking the beach, serving as a community focal point.

We are looking for a Customer Service Assistant to join our team! As the first point of contact for customers entering the centre, you must deliver exceptional customer service at all times. Experience in dealing with customers face-to-face or via telephone is preferred. Responsibilities include operating the till, processing memberships, preparing and selling food and drink, and ensuring excellent service for all customers. We provide full training and opportunities for career progression across our 100+ facilities nationwide, with many staff building successful careers because of the positive impact they make and the variety the role offers.

Note: Applications may close early if a high volume is received. Please apply promptly if interested.

Hours: 37 hours per week, Monday - Sunday (Rota basis)

Requirements

• Serve customers with exceptional customer service skills
• Promote and sell the centre’s products and services
• Experience in face-to-face customer service
• Ability to prioritize tasks
• Team-oriented approach
• Friendly, helpful, and polite demeanor

Benefits

We want you to love coming to work, feeling healthy, happy, and valued. Our benefits include:

• My Staff Shop discount scheme
• Discounted staff membership (including family)
• Incremental holidays
• Employee Assistance Programme (24/7 confidential counselling)
• Company pension
• Insurance and savings schemes
• Cycle-to-work and car leasing schemes (salaried staff, depending on earnings)
• Fully funded training and career progression opportunities