Customer Service Assistant — Fast-Paced Retail with Great Benefits

Lidl; Leicester; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

10% in-store discount

Holiday entitlement (30-35 days pro‑r–

Job summary

Lidl is hiring a Customer Assistant in Leicester to support restocking, tills and store upkeep. The role offers varied shifts (AM/PM and weekends) with a competitive hourly rate and pro rata holidays. A 10% in-store discount and pension are benefits, plus opportunities for progression within Lidl's stores.

You will deliver friendly, efficient service, help keep shelves tidy, and ensure customers receive the service they deserve. Training supports growth in the retail environment.

Qualifications

• Experience working in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to start a shift early or finish late.
• A positive approach to changing priorities.
• Drive and passion to work hard and make your store a success.
• A smile on your face and a friendly manner to inspire your team and help our customers.

Responsibilities

• Be a Lidl expert, helping our customers with their questions, queries and requests.
• Efficiently work deliveries as they arrive in store.
• Passionately provide excellent customer service.
• Proactively keep the bakery topped up by baking fresh goods.
• Expertly merchandise and maintain our middle aisles of Non-Food products.

Skills

Customer service

Fast-paced environment

Flexibility

Positive attitude

Team player

Friendly manner

Job description

Lidl is hiring a Customer Assistant in Leicester to support restocking, tills and store upkeep. The role offers varied shifts (AM/PM and weekends) with a competitive hourly rate and pro rata holidays. A 10% in-store discount and pension are benefits, plus opportunities for progression within Lidl's stores.

You will deliver friendly, efficient service, help keep shelves tidy, and ensure customers receive the service they deserve. Training supports growth in the retail environment.