Customer Service Assistant - Bar

Tenpin Ltd (part of Ten Entertainment Ltd); Renfrew; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Benefits dieser Stelle

Retailer discounts

Free bowling for family and friends

Free food when working 6 hours or more

Enhanced maternity/paternity/adoption

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Zusammenfassung

Tenpin Ltd (part of Ten Entertainment Ltd) invites you to join our energetic team as a Customer Service Assistant. You will greet guests, handle reception bookings, answer questions, and help drive sales while delivering a fun, safe environment.

You’ll work in a lively centre offering food, drinks, and entertainment across family-focused activities. The role requires enthusiasm, reliability, and a positive attitude, with flexibility for evenings and weekends.

Qualifikationen

• Full of determination, enthusiasm, and able to work in fast-paced environment.
• A nothing is too much trouble attitude.
• Able to provide high levels of customer service and strong communication skills.
• Fully flexible around working pattern (evening and weekends required).
• Be approachable, helpful, and organised to multi-task.

Aufgaben

• Welcome and assist customers at reception and in-centre areas.
• Answer customer questions and be a point of contact for enquiries.
• Spot sales opportunities and host parties or events.
• Keep the centre clean and tidy; assist with food and drinks preparation and service.

Kenntnisse

Determination

Enthusiasm

Customer service

Communication skills

Flexible shifts

Team player

Jobbeschreibung

Come join our fantastic team.

We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.

Come join our fantastic team.

We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.

We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?

We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!!

The Role

As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks.

You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.

Skills You Need

• Full of determination, enthusiasm, and be able to work in fast-paced environment
• A nothing is too much trouble attitude
• Able to provide high levels of customer service and have strong communication skills
• Fully flexible around working pattern (evening and weekends will be required)
• Be approachable and helpful
• Be organised and able to multi-task
• A strong team player

Our Fantastic Benefits

• Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors
• Free Bowling for family and friends
• Free Food (when working 6 hours or more)
• Enhanced Maternity, Paternity, Adoption leave
• Medicash Health Care Cash Back Scheme
• Employee Assistance Programme
• Free counselling
• Life assurance – 2 x annual salary
• Long Service Awards
• Recommend a Friend Scheme
• On the Spot Rewards

Career Development

If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.