Customer Service Assistant - Baker - M&S

Chartwells Independent; Taunton; On-site; GBP 8,000 - 11,000; Part time

Job summary

Compass Group UK&I, on behalf of M&S, is seeking a part-time Retail Assistant (17 hours per week) to be the face of our business and deliver exceptional customer service in a fast-paced setting.

You will join a team that takes pride in its food and people, with opportunities to progress. The role involves serving customers, handling cash, maintaining brand standards, and ensuring safety compliance.

Qualifications

• Demonstrate passion for delivering outstanding service.
• Take initiative and make decisions for customers.
• Be an excellent team player with strong communication.

Responsibilities

• Serving customers, ensuring a seamless personalised experience.
• Being knowledgeable about our service and helping customers with engaging service.
• Representing M&S and maintaining a positive brand image.
• Handling cash and operating the cash register.
• Complying with Health and Safety regulations.

Skills

Customer service

Communication skills

Teamwork

Timekeeping

Reliability

Work under pressure

Tools

Cash register

Job description

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 17 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts

Could you bring your spark to M&S? Here's what you need to know before applying:

Your key responsibilities will include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about our service and helping customers with natural, engaging service
• Representing M&S and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Health and Safety regulations

Our ideal Retail Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate great timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0709/86090001/52831696/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!