Customer Service Assistant - M&S

Chartwells Independent; Chester; On-site; GBP 8,400 - 9,600; Part time

Job summary

Compass Group UK&I is seeking a Customer Services Assistant to join a busy team delivering excellent service at a high street brand location. The role is part-time, contracted to 16 hours per week, requiring enthusiasm and reliability.

You will prepare food, handle cash, maintain hygiene standards, and contribute to a friendly brand image. Previous catering experience is welcome but not essential; strong teamwork and ability to work under pressure are valued.

Qualifications

• Experience in a catering-related role is preferred but not essential.
• Demonstrates enthusiasm, reliability and strong customer service.
• Works well in a team and can handle pressure.

Responsibilities

• Preparing food to high standards for clients and customers.
• Creating attractive food displays and counter setups.
• Representing the brand and maintaining a positive image.
• Handling cash and operating the cash register.
• Complying with Food Handling, Hygiene and Health & Safety standards.

Skills

Enthusiastic attitude

Customer service

Team player

Reliability

Safety-minded

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a part time basis, contracted to 16 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to M&S? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing M&S and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0308/41539001/52801866/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!