Customer Service Assistant

Compass Group PLC; Tilshead; On-site; GBP 12,000 - 15,000; Part time

Job summary

Compass Group UK&I Defence division is seeking a part-time Customer Services Assistant to support our Defence clients across busy environments. The role is contracted to 30 hours per week, with opportunities for progression within a company that values its people and recognises high performance.

You will be part of a passionate team, delivering excellent customer service, handling cash, and ensuring food safety and service standards are met in fast-paced settings.

Qualifications

• Experience in catering or similar customer-focused roles is beneficial.
• Familiar with cash handling and food hygiene basics.
• No formal degree required; enthusiasm and reliability valued.

Responsibilities

• Preparing high-quality food that delights clients and customers.
• Creating attractive food displays and counter visuals.
• Handling cash and operating the cash register.
• Adhering to Food Handling & Hygiene standards and safety rules.
• Providing excellent customer service as part of a team.

Skills

Customer service

Team player

Work under pressure

Time management

Safety-minded

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to weeks per year Could you bring your spark to Defence? Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.
• Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.