Customer Service Assistant

Compass Group; Shrewsbury; On-site; GBP 10,000 - 20,000; Full time

Job summary

A leading company in the catering sector is seeking a Customer Services Assistant on a zero-hour contract to ensure smooth operations in Defence. The role involves preparing high-quality food, delivering exceptional customer service, and maintaining hygiene standards. Ideal candidates will have a positive attitude and a passion for customer service, with the opportunity for career progression in a supportive environment.

Qualifications

• Positive, can-do attitude.
• Genuine passion for customer service.
• Experience in a similar catering role is a bonus.

Responsibilities

• Preparing high-quality food for clients.
• Crafting appealing food displays.
• Handling transactions and operating cash register.
• Upholding food handling and hygiene standards.

Skills

Customer Service

Team Player

Time Management

Food Handling

Reliability

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of operations in Defence on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Crafting eye-catching food and counter displays that draw customers in
• Proudly representing Defence and embodying our positive brand image
• Handling transactions with ease and operating the cash register efficiently
• Upholding the highest standards of Food Handling & Hygiene
• Ensuring a safe and healthy work environment by adhering to Health & Safety regulations

Our ideal Customer Services Assistant - Zero Hours will:

• Bring a positive, can-do attitude to everything you do
• Show genuine passion for delivering exceptional customer service
• Excel as a supportive and collaborative team player
• Embrace the excitement of thriving under pressure
• Demonstrate impeccable time management and reliability
• Prioritise safety in every task you undertake
• Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support over 250 UK military establishments, high-profile police, secure environments, and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels, and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people passionate about delivering excellent customer service at all levels to join our teams.

Job Reference: com/1405/94625001/52572847/WJ #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!