Customer Service Assistant

Mole Valley Farmers; Salisbury; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a leading agricultural supply business as a part-time Customer Service Assistant in Salisbury. This role is perfect for those who enjoy engaging with customers and want to provide a fantastic shopping experience. You'll be part of a team that values customer satisfaction and is dedicated to the agricultural community. With excellent training and development opportunities, along with benefits like a contributory pension and generous staff discounts, this position offers a rewarding career path in a supportive environment. If you have a passion for helping others and a desire to grow, this is the opportunity for you.

Benefits

Contributory Pension

Staff Discount

Free Parking

33 Days Holiday

Training and Development Opportunities

Career Progression

Life Assurance

Employee Assistance Programme

Qualifications

• Experience in customer service and a positive attitude.
• Confident and engaging personality with a focus on customer satisfaction.

Responsibilities

• Provide excellent customer service on the tills and in-store.
• Create enticing displays and respond to customer requests efficiently.

Skills

Customer Service

Communication

Motivation

Job description

Please switch to a desktop device before starting your application.

Contract Details

• Type: Permanent
• Hours: Part-time
• Working Hours: 16 hours per week, Monday, Tuesday, Thursday, and Friday

About the Role

Enjoy talking to people? We’d love you to join our team at Salisbury and play a part in putting the farmer at the heart of everything we do!

What it takes to be a Customer Service Assistant at Mole Country Stores

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do, and knowledgeable about our products. We’ll teach you the rest!

Responsibilities

The Customer Service Assistants provide the greatest experience, whether serving on the tills, making displays look enticing, or responding to all customer requests in a helpful and efficient manner.

Benefits

• Scottish Widows contributory Pension – company will match up to 5%
• Up to 25% staff discount in store
• Free parking on site
• 33 days holiday inclusive of bank holidays
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.

About the Company

We are one of the country’s leading agricultural supply businesses offering a complete suite of in-store, on-farm, and online services, inspired by our passion for the agricultural industry and wider rural community.

Founded in 1960 by a small group of farmers, we have grown to operate over 50 nationwide rural retail locations including Mole Valley Farmers, Mole Country Stores, and Farmdirect, along with our direct-to-farm business providing feed, fertiliser, and other inputs to farmers.

We exist for the greater good of our farming shareholders and work with them to improve productivity, profitability, and sustainability.

For everyone working in our businesses — just like our customers — the countryside is a way of life, and we are committed to UK agriculture.