Customer Service Assistant

Chartwells Independent; Poole; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in Defence services is looking for a Customer Services Assistant on a zero hours contract. The role involves providing exceptional service to customers, maintaining high standards, and ensuring compliance with health and safety regulations. This position offers opportunities for career progression within a supportive environment that values individuality and teamwork.

Qualifications

• Passion for delivering outstanding service.
• Ability to work under pressure.
• Exceptional timekeeping and reliability.

Responsibilities

• Serving customers and ensuring a seamless experience.
• Handling cash and operating the cash register.
• Complying with Food Handling and Hygiene standards.

Skills

Communication

Teamwork

Initiative

Reliability

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the food service and helping customers with natural service
• Representing Universities and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling and Hygiene standards
• Complying with Health and Safety regulations

Our ideal Customer Services Assistant - Zero Hours will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate Exceptional timekeeping and reliability
• Have a safety-first mind set

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0705/95935001/52388493/R/WJ #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!