Customer Service Assistant

THE SOUTHERN CO-OPERATIVE LIMITED; Hordle; On-site; GBP 9,000 - 15,000; Part time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

The Southern Co-operative Limited is seeking a Customer Service Assistant for a part-time role in our community-focused stores. You will be the friendly face, helping customers, stocking shelves, and handling checkout duties to keep the store running smoothly.

We value enthusiasm for service, a can-do attitude, and teamwork. This role offers varied duties and potential career development within a cooperative community-focused retailer.

Qualifications

• Genuine enthusiasm for great customer service.
• Hands-on, can-do attitude.
• Team player who is always ready to help.

Responsibilities

• Assist customers with queries and provide friendly help.
• Keep shelves stocked and looking neat.
• Serve on the checkout and help maintain store standards.
• Keep the store clean, safe and welcoming.

Skills

Customer service

Teamwork

Flexible / adaptable

Cash handling

Problem solving

Job description

Customer Service Assistant - Be the Friendly Face of Your Community Looking for a part-time role that's full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone's day. Our stores are more than just places to shop - they're community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won't just help things run smoothly - you'll be playing a vital role in people's daily lives, especially for those who need us most.

• A genuine enthusiasm for great customer service
• A hands-on, can-do attitude
• A team player who's always ready to help
• A willingness to get stuck into tasks like:
• Helping customers with queries
• Keeping shelves stocked and looking great
• Serving on the checkout
• Keeping the store clean, safe and welcoming But this role is more than what happens in-store.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first - and it's no different for our colleagues. You'll be part of a great team and also get the chance to grow your career - whether this is an internal course or an apprenticeship, we're here to support your choices.

You will have instant access to a huge selection of benefits, including

• 20% colleague discount
• healthcare plans
• employee assistance programme
• generous shopping discounts
• NEST pension
• cycle-to-work scheme
• colleague referral scheme
• and much more.

We want to put U in Southern Co-op - start your new career now.