Customer Service Assistant

Southern Co-Op; Nailsea; Sur place; GBP 14 000 - 17 000; Temps partiel

Avantages offerts par ce poste

20% colleague discount

Healthcare plans

Employee assistance programme

Shopping discounts

NEST pension

Cycle-to-work scheme

Referral scheme

Résumé du poste

Southern Co-op is hiring a part-time Customer Service Assistant to be the friendly face in the local community. You will assist customers, stock shelves, and operate the checkout, all while keeping the store welcoming and safe.

This role offers variety, purpose, and the chance to grow through in-house courses or apprenticeships, with extensive colleague benefits and discounts included.

Qualifications

• Genuine enthusiasm for great customer service.
• Hands-on, can-do attitude.
• Team player whos ready to help.

Responsabilités

• Help customers with queries.
• Keep shelves stocked and looking great.
• Serve on the checkout.
• Keep the store clean, safe and welcoming.

Connaissances

Customer service

Team player

Hands-on

Willingness to help with tasks

Description du poste

Customer Service Assistant – Be the Friendly Face of Your Community

Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.

Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

We would love you to have…

• A genuine enthusiasm for great customer service
• A hands-on, can-do attitude
• A team player who’s always ready to help
• A willingness to get stuck into tasks like: Helping customers with queries Keeping shelves stocked and looking great Serving on the checkout Keeping the store clean, safe and welcoming

But this role is more than what happens in-store. We’re all about community - so we’re looking for someone who’s ready to get involved and make a difference.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.