Customer Service Assistant

Specsavers; Haywards Heath; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Additional day off for your birthday

Discounted hearing and eyecare

Job summary

Specsavers is looking for a passionate Customer Service Assistant to join our team in Haywards Heath. The role offers part-time work, 2 to 3 days a week, at an hourly rate of up to £12.91.

Your responsibilities will include warmly welcoming customers, booking eye tests, and providing style advice. No years of experience are required; all you need is a commitment to customer service and a desire to develop your skills with our supportive team.

Qualifications

• Passionate about customer service and helping others.
• No extensive experience required, just a welcoming attitude.

Responsibilities

• Welcoming customers into store.
• Booking in eye tests.
• Pre-screening patients.
• Providing style advice.
• Measuring frames.
• Taking phone calls.
• Supporting our Admin / Call Centre department.

Job description

We aren't looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as a Customer Service Assistant, you don't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

What's on offer?

• Part time - 2/3 days a week
• Hourly rate up to £12.91 per hour
• Specsavers Perks
• Additional day off for your birthday
• Discounted hearing and eyecare benefits

What we're looking for?

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone call
• Supporting our Admin / Call Centre department