Customer Service Assistant

TN United Kingdom; Dereham; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a part-time Customer Service Assistant in Dereham, where your passion for people will shine. This role offers a unique opportunity to engage with customers, ensuring they have a fantastic shopping experience. With training and development opportunities, you can grow your skills and advance your career. Enjoy a competitive salary, a supportive team environment, and a comprehensive benefits package that includes a pension plan, staff discounts, and generous holiday allowances. If you are motivated and eager to learn, this is the perfect opportunity for you.

Benefits

Contributory Pension

Staff Discount

Free Parking

33 Days Holiday

Training Opportunities

Career Progression

Life Assurance

Employee Assistance Programme

Qualifications

• Experience in customer service with a focus on customer satisfaction.
• Willingness to learn and gain additional qualifications.

Responsibilities

• Provide excellent customer service at tills and displays.
• Respond efficiently to customer requests and inquiries.

Skills

Customer Service

Communication Skills

Engagement

Education

Forklift Certification

First Aid Certification

RAMA (AMTRA) Certification

Job description

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Contract:

Permanent

Hours:

Part-time

Hours of Work:

4 hours per week, working Saturday

Salary:

Starting from £11.44 (Ages under 19: £9.14) with the ability to earn more through experience and gaining qualifications such as Forklift, First Aid, and RAMA (AMTRA).

Enjoy talking to people?

If so, we’d love you to join our team at Dereham and play a part in putting the farmer at the heart of everything we do!

What it takes to be a Customer Service Assistant at Mole Country Stores:

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do, and are knowledgeable about our products. We’ll teach you the rest!

What you will be doing:

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing, or responding to all customer requests in a helpful and efficient manner.

What’s in it for you:

You can expect to work as part of a great team with opportunities for training and development. We’re offering a competitive salary and benefits package, including:

• Scottish Widows contributory Pension – company will match up to 5%
• Up to 25% staff discount in store
• Free parking on site
• 33 days holiday inclusive of bank holidays
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Salary Finance
• Life Assurance
• Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.