Customer Service Assistant

TN United Kingdom; Canterbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Customer Service Assistant, where you can make a real difference in the lives of farmers. This part-time role offers a chance to engage with customers, create inviting displays, and ensure a positive shopping experience. With a commitment to training and development, you'll have the opportunity to grow your skills and advance your career. Enjoy a range of benefits, including a contributory pension, generous staff discounts, and a supportive work environment. If you're motivated and enjoy helping others, this position is perfect for you!

Benefits

Contributory pension

Staff discount

Free on-site parking

33 days holiday

Training opportunities

Career progression

Life Assurance

Employee Assistance Programme

Qualifications

• Confident and engaging personality with a customer-first attitude.
• Willingness to learn and grow in a supportive environment.

Responsibilities

• Deliver excellent customer experiences at the tills.
• Create attractive displays and respond to customer requests.

Skills

Customer Service

Communication

Engagement

Job description

Job Title: Customer Service Assistant at Mole Country Stores

Please note: You need to switch to a desktop device before starting your application.

Work Schedule:

• Permanent, Part-time, 8 hours per week, working Saturday from 8:30 am to 5:30 pm
• Permanent, Part-time, 16 hours per week, working Tuesday to Friday from 10 am to 2 pm

Salary:

Starting from £11.44 per hour (Ages under 19: £9.14), with opportunities to earn more through experience and qualifications such as Forklift, First Aid, and RAMA (AMTRA).

About the Role:

Do you enjoy talking to people? We’d love you to join our team at Canterbury and help put farmers at the heart of everything we do!

What It Takes:

We value honesty and a customer-first attitude. You should be confident, engaging, motivated, and knowledgeable about our products. Don’t worry if you lack some experience—we’ll teach you everything you need to know!

Responsibilities:

As a Customer Service Assistant, you'll deliver excellent experiences by serving customers at the tills, creating attractive displays, and responding to customer requests efficiently and helpfully.

Benefits:

• Scottish Widows contributory pension—company matches up to 5%
• Up to 25% staff discount in-store
• Free on-site parking
• 33 days holiday inclusive of bank holidays
• Training and development opportunities
• Career progression prospects
• Salary Finance
• Life Assurance
• Employee Assistance Programme with Retail Trust

Note: This vacancy may close early if sufficient applications are received.